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1. Why is it so important to deal with a local manufacturer?
A local manufacturer like Tuffa Workwear can offer greater responsiveness and flexibility than either an importer or reseller. This means when you need something urgently, we give you service, not excuses.
By dealing directly with the manufacturer, you also get much better prices than through a distributor.
2. What does the "No Sweat Shop" label mean?
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The 'No Sweat Shop' accord is a voluntary code of conduct for manufacturers aimed at protecting home workers from exploitation. Some manufacturers claim to provide "Australian Made" garments, only to have them made in sweatshop conditions for minimal wages.
As a signatory to the 'No Sweat Shop' accord, Tuffa Workwear |
guarantees that all work is undertaken in its OWN facility at Mulgrave under Federal Award conditions and TCFUA approval.
Unlike the vast majority of our friendly competitors, we use NO subcontract labour or outsourced manufacturing. Thus, we do not exploit any worker or their rights at any time.
3. What sort of guarantee does Tuffa Workwear offer on its garments?
Tuffa Workwear guarantees all its products against defects in materials and workmanship for a period of twelve (12) months from date of purchase (subject to normal wear and tear).
Check with your current supplier to see if they offer such an unconditional warranty.
4. What sort of minimum quantities do I need to order if I want a 'unique' style of garment?
Because Tuffa Workwear is a specialised family owned and run business, we have the flexibility to manufacture any unique design for an initial production run of only fifty (50) units with no minimum quantities per size.
All orders are despatched within four (4) weeks from date of order. Compare this with your current supplier's offerings.
5. How long does my order take to process?
All orders are processed within 24 hours of receipt and finished goods will be despatched within four (4) weeks maximum. Stock held on our shelves is usually despatched within 48 hours from order receipt.
6. How can we be assured that we receive quality products?
Tuffa Workwear is ISO 9001 accredited which covers design and manufacture. On completion of each garment a thorough quality inspection is undertaken prior to despatch. No garment will leave our premises without this complete quality inspection.
We use NO subcontract or out-sourced labour and are primary signatories to the "No Sweat Shop" accord. Thus, we can guarantee that all products are manufactured under TCFUA guidelines to the highest standards
7. What fabrics and materials are used?
Tuffa Workwear only use the highest quality fabric's predominantly Australian made fabrics. We manufacture garments using a range of fabrics - Cotton drill, Polycotton, Polyviscose, Proban, Nomex, Westex, Indura Ultrasoft.
8. What is your pricing policy?
Tuffa Workwear is the most competitively priced Australian manufacturer assuring flexibility and responsiveness with a minimum of overheads. We aim to keep the costs down for the buyer by always sourcing value for money materials and by trying to constantly improve times taken for garments to be manufactured.
9. Tailored Design & Manufacture ?
Garment can be tailor made to your organisation's image. Tuffa can meet your exact specifications and requirements in design and manufacture of garments to your requirements.
10. How does Tuffa compare to other competing brands in safety workwear?
Tuffa Workwear has an edge on their competitors simply because they have such flexibility in their production lead times and minimum buy quantity requirements. Unlike its competitors all Tuffa garment manufacturing is done in-house, production can be juggled in order to meet the customer's schedule. Aside from the quality of the garments they produce this is a key point why Tuffa Workwear has so many loyal customers.
11. Which industries does Tuffa workwear cater their safety clothing range to?
Most industries have a requirement for safety clothing. As Occupational health and safety(OH&S) for all work sites is so important and safety is the main focus most industries today have a requirement for hi-visibility and safety workwear which we can cater for. Check out our page on Industry Safety Clothing for examples.
12. Why is it important to have specially designed safety clothing for my industry?
There are certain hazards in all industries. It is important minimize these hazards wherever possible. We have a range of the garments we produce that are industry specific safety clothing. Please contact us to discuss with us the industry you are in and we will direct you on which garments would best suit your needs.
13. Does Tuffa manufacture safety clothing certified for Fire Fighters?
Yes, Tuffa has certification to manufacture certified garments for the Fire Fighting industry.
14. Which safety clothes more suited to Electrical Industry?
Garments made especially for this industry would have no metal closures. All the studs or zips would be plastic. Check out our Workwear range.
15. Which safety workwear more suited to Building / Construction Industry?
Generally Cotton Drill garments are used for this industry. The standard Khaki garments can be worn or the hi-visibility safety garments.
16. Which workwear more suited to Food Industry?
The main characteristic of food industry garments is they either have no pockets or internal pockets. The reason is so that no foreign objects accidentally drop out of pockets whilst preparing food.
17. Does Tuffa manufacture clothes for Automotive industry?
Yes, Tuffa manufactures standard polycotton coveralls which can be used in the automotive industry or a more specialised garment such as a racing coverall.
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Quality Standard ISO 9001 
